Privacy Policy

This policy explains what information MyCTO Innovations, a brand of Jotasi Technovations Private Limited (“we,” “us”), collects through www.myctoinnovations.com, why we collect it, and the choices you have. It covers this website only — a signed client agreement or statement of work may set out additional or different terms for data handled during a project.

Information we collect

We collect information in two ways: what you give us directly, and what your browser sends automatically.

• Information you provide — your name, email address, phone number, company, and anything you write to us when you use the contact form, email us directly, or book a call.
• Information collected automatically — standard technical data such as IP address, browser and device type, pages visited, and referring URL, collected by our hosting provider's server logs and by the analytics tools described under "Cookies and similar technology" below.

We do not run advertising trackers or sell any data to data brokers. We use Google Analytics and Microsoft Clarity only to understand how the site is used and to improve it.

How we use your information

• To respond to your enquiry and discuss the project you're describing.
• To deliver, invoice, and support any engagement you sign up for.
• To send you information you've asked for, such as a proposal or a requested resource.
• To understand how the site is used, so we can improve it.
• To meet legal, accounting, or regulatory obligations.

We do not send marketing email unless you've asked for it, and every marketing email includes a way to opt out.

Legal basis for processing

Where data protection law requires a legal basis (for example, under the EU/UK GDPR or India's Digital Personal Data Protection Act, 2023), we rely on: your consent when you submit a form; our legitimate interest in responding to enquiries and running our business; and, once you're a client, performance of the contract between us.

Cookies and similar technology

This site uses two analytics tools that set cookies or similar identifiers: Google Analytics 4 (Google LLC), which measures visits, pages viewed and traffic sources, and Microsoft Clarity (Microsoft Corporation), which records aggregated interactions such as clicks, scrolling and page heatmaps to show where the site is hard to use. Neither is used for advertising, and we do not use them to identify you personally. Google's and Microsoft's own privacy policies explain how they process this data. The site sets no advertising cookies. Most browsers let you block or delete cookies through their settings, and Google offers a browser add-on to opt out of Google Analytics; doing so won't break the site.

If you visit from the UK, the EU/EEA or Switzerland, neither tool loads until you choose Accept in the cookie banner, and nothing is set if you choose Reject. Visitors elsewhere are measured by default. You can change your choice at any time with "Cookie settings" at the bottom of every page; withdrawing consent removes these cookies from your browser.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run the business — for example, our hosting provider, email delivery service, or CRM — bound to use it only to provide that service to us.
• Professional advisers such as accountants or lawyers, where necessary.
• Authorities, if required to comply with a legal obligation, court order, or to protect our rights or the safety of others.
• A buyer or successor, if MyCTO Innovations is ever involved in a merger, acquisition, or sale of assets — you'd be notified of any change in ownership or use of your data.

How long we keep it

We keep contact-form and enquiry data for as long as it's useful for the purpose it was collected — generally until an enquiry is resolved or a client relationship (and any related legal, tax, or contractual obligation) ends — and delete or anonymise it after that unless we're required to keep it longer by law.

How we protect it

We use reasonable technical and organisational measures — encrypted connections (HTTPS), access controls, and limiting who on our team can see enquiry data — to protect the information you share with us. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

Your rights

Depending on where you're located, you may have the right to access, correct, delete, or export the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, email us at connect@myctoinnovations.com — we'll respond within 30 days.

Children's privacy

This site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we'll delete it.

International data transfers

MyCTO Innovations is based in India and works with clients worldwide. Information you send us may be processed on servers located in India or in the country where our service providers (such as our hosting or email provider) operate. Where required, we take steps to ensure such transfers have appropriate safeguards in place.

Third-party links

Our site links to third-party sites — client projects, social media, publications we've written for. We aren't responsible for the privacy practices of sites we don't operate; please review their own policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised (currently 2026-10-01); material changes will be reflected here, and, where appropriate, we'll let you know directly.

Contact us

Questions about this policy or how we handle your information: email connect@myctoinnovations.com, call +91 912-561-4933, or write to us at Greater Noida, Uttar Pradesh, India.